Processing Time
We pride ourselves in our quick turnaround times. For an order without customization, our normal processing times is 1-2 business days. Turnaround times for custom products depends on the response time of our customers. Normally our designs are provided within 2 business days or sooner.
Estimated delivery times
United States: 5-7 business days. We have a shipper that takes our orders to Montana and mails through USPS from there.
Canada - 5-7 business days Orders are sent by Purolator or UPS.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns
I don't accept returns, exchanges or cancellations. Please contact me if you have any problems with your order.
Privacy
Your personal information will only be shared as required with PayPal in order to process orders and Mail Chimp for future newsletters and product update emails.
All Digital Products
Digital Designs are to be used for personal purposes only. A Commercial Use License is required for Say it With Words' digital products for 1 digital design/bundle listing only for up to 500 units.
Copyright
All Say it With Words designs including images and words are subject to copyright.
Frequently Asked Questions
- Care instructions
Because we utilize a process called sublimation, the words / photographs become part of the fabric which allows for normal cleaning.
For any items with rhinestones, I would recommend hand washing and drying.
- Gift wrapping and packaging
Ordering a gift that is going directly to the recipient? We would be happy to add a personal note on your behalf! If there isn't enough
time for the order to get to the recipient in time for the special occasion, we would be happy to provide you with a personalized gift
certificate to give in person. Please indicate your requirements in the notes section of your order or convo me. Thank you!
- Sizing & Colour Details
The throw blankets are available in 2 colours and sizes: White - 50" x 60" and Grey - 50" x 70".
Other questions? Please do not hesitate to email me at sayitwithwords@shaw.ca.